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Contact us

For general enquiries relating to our work, or to provide feedback, call us on (0191) 814 4574, or email:


Our charity is available 24 hours a day, seven days a week, to respond to urgent issues in our parks or allotments. To report an urgent issue, please click here to report it via Envirocall Online or call (0191) 278 7878 and ask for ‘Envirocall’.

For less urgent issues, please email:


For enquiries on running activities or holding an event within our parks or allotments, please email:


To contact our finance team, please email:


If you have a complaint about anything within our parks or allotments, please email:



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Find us

Urban Green Newcastle
Ouseburn Parks Visitor Centre
Red Walk
Jesmond Dene
Newcastle upon Tyne

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