Amelia is our Customer Service Assistant, her job is answering all of your incoming enquiries and helping to keep our park users informed about everything that’s going on.
What does a typical day look like for you?
I’m lucky enough to get to walk through Jesmond Dene to get to and from work every day! My day is then spent responding to all sorts of queries and feedback from our park users, and of course doing the daily Wordle on my lunch break.
What’s your favourite thing about your job?
My favourite moments are those when I’m able to go the extra mile to help make someone’s day a little brighter or their life a little easier – a little bit of kindness can go a long way!
Why did you want to work for UGN?
I care deeply about the environment and am a firm believer in every individual having access to green spaces, no matter their background or circumstances. It was for this reason I was drawn to Urban Green – it’s a fantastic organisation that I’m proud to now be a part of.
Do you have a favourite green space in the city?
Having lived with Jesmond Dene just about on my doorstep for the past few years, it will always have a special place in my heart.
How do you take your tea/coffee?
With oat milk and one or two sugars. For fear of judgement, I won’t reveal how long I brew it for…
What would your ideal weekend be like?
Maybe a trip to the seaside, with a bit of stargazing in the evening. The sea and the stars just bring me a sense of peace.
What do you do outside of work?
I spend probably slightly too much time on my phone, often listening to music and learning about various cultural and political topics that I find interesting. I’m also quite impartial to jigsaw puzzles.
What books are you enjoying at the moment?
Over lockdown I enjoyed reading On Beauty by Zadie Smith, and am currently reading Giovanni’s Room by James Baldwin, who I’d love to read more of.
What’s a surprising fact about you?
Despite having no hereditary connection, I was born in Palma de Mallorca, Spain and used to speak somewhat fluent Spanish until my family moved to England in 2004.